Sales Engineer (SE)
Job Description Summary:
The Sales Engineer (SE) reports to the Marketing Manager to achieve target sales goals. A successful SE will leverage both their commercial and technical knowledge to drive sales growth in the MENA and Southern Part of Africa. This individual must perform well in a team environment and have exceptional customer-facing skills that advance customer experience and sales goals.
Priority Job Responsibilities:
- Execute sales activities in the MENA and southern part of Africa. This includes:
- Proactively schedule in-person and remote sales meetings.
- Develop new customer relationships and expand presence at existing accounts.
- Identify and advance new business opportunities through sales process.
- Conduct effective discovery calls to uncover and understand customer needs that leverage a suitable solution.
- Utilize appropriate internal resources based on industry, application type, and customer need.
- Present solutions designed to help the customer be more innovative and competitive in their market.
- Maintain a healthy sales pipeline and drive business to close.
Additional Responsibilities:
- Events and Trade Shows
- Coordinate customer technology events.
- Attend trade shows and technology events.
- Promote new engineering satellite products and services.
- Opportunity/order management activities requiring application and product technical knowledge.
- Develop deeper product knowledge of technologies to translate features and benefits to value for customers.
- Update customers on new and relevant technologies.
- Generate a BOM based on customer-provided design requirements.
- Route administrative tasks to other resources as needed (customer service, Operations Group).
- Territory Management
- Maintain and generate accurate forecasts of business.
- Develop a progressive Territory Plan.
- Perform lead, account and opportunity management in CRM.
Ideal Candidate Competencies:
- Commercial temperament
- Strong self-structure and organization skills.
- Talent for new relationship development.
- Results-driven approach to job performance.
- Strong analytical and reasoning skills.
- Enjoys working in an entrepreneurial & dynamic environment.
Job qualifications.
- Bachelor’s degree in communication and electronics engineering.
- Deep understanding of related products, services, or technologies being sold.
- Ability to explain complex technical concepts to non-technical audiences.
- Experience with configuring, testing, and demonstrating products or solutions.
- Ability to troubleshoot technical issues and propose solutions.
- Demonstrated sales experience and a history of exceeding sales targets.
- Proven track record in sales, business development, or customer-facing roles.
- Ability to close deals and negotiate contracts.
- Understanding of industry trends, competitors, and customer needs.
- Focus on driving sales and meeting revenue targets.
- Work closely with other technical departments in company to create and deliver innovative products and services.
- Experience selling technical solutions to all levels within an organization.
- Ability to build and maintain strong relationships with clients.
- Understanding customer pain points and tailoring solutions to meet their needs.
- Confidence in delivering presentations to technical and non-technical audiences.
- Desirable if the candidate has 5 to 10 years of experience in a sales position or industry-related role.
- Excellent written and oral communication skills with the ability to present to customers and/or departmental meetings.